Libro de Actas del III Congreso Latinoamericano y del Caribe e Investigación en Educación Superior- LatinSoTL- 2025

1240 Gabriella, A., Gui, A., & Chanda, R. C. (2024). The use of chatbot and its impact on academic achievement. In 2024 IEEE Symposium on Industrial Electronics & Applications (ISIEA) (pp. 152–157). IEEE. https://doi.org/10.1109/ISIEA61920.2024.10607367 Graesser, A. C., & McNamara, D. S. (2010). Self-regulated learning in learning environments with pedagogical agents that interact in natural language. In D. H. Schunk & B. J. Zimmerman (Eds.), Self-regulated learning: Theories, measures, and outcomes (pp. 315–344). Springer. https://www.researchgate.net/publication/228640102_Self- Regulated_Learning_in_Learning_Environments_With_Pedagogical_Agents_That_In teract_in_Natural_Language Hakimi, A., Yue, R. L. M., Muhsin, M. S., Abu Bakar, M., Tan, C. Y. T., & Prihadi, K. D. (2025). The social impact of artificial intelligence chatbots on college students. International Journal of Evaluation and Research in Education, 14 (1), 112– 118. https://doi.org/10.11591/ijere.v14i1.29469 Kahu, E. R., & Nelson, K. (2017). Student engagement in the educational interface: Understanding the mechanisms of student success. Higher Education Research & Development , 37(1), 58–71. https://doi.org/10.1080/07294360.2017.1344197 Lee, YF., Hwang, GJ. & Chen, PY. (2025). Technology-based interactive guidance to promote learning performance and self-regulation: a chatbot-assisted self-regulated learning approach. Education Tech Research Dev. https://doi.org/10.1007/s11423- 025-10478-x Niloy, A. C., Hafiz, M., & Chowdhury, A. (2024). AI chatbots: A disguised enemy for academic integrity? Artificial Intelligence in Education, X (X), X–X. https://doi.org/10.1016/j.caeai.2024.100208 Parsakia, K. (2023). The effect of chatbots and AI on self-efficacy, self-esteem, problem-solving and critical thinking of students. Health Nexus, 1 (1), 115– 124. https://doi.org/10.61838/HN.1.1.14 Saifullah, S., Yawan, H., Syafitri, N., & Nurhaliza, S. (2024). Integrating AI chatbot into learning management system: Enhancing student engagement and learning outcomes. Dharmas Education Journal , 5(2), 1605. https://doi.org/10.56667/dejournal.v5i2.1605 Tacilla, I., Vásquez, E. y Colque, E. (2020). Rendimiento académico: universo muy complejo para el quehacer pedagógico. Muro de la Investigación, 2, 53-64. Wang, Y., & Xue, L. (2024). Using AI-driven chatbots to foster Chinese EFL students’ academic engagement: An intervention study. Computers in Human Behavior , 159 , 108353. https://doi.org/10.1016/j.chb.2024.108353 Zhoc, K.C.H., Webster, B.J., King, R.B. et al (2019). Higher Education Student Engagement Scale (HESES): Development and Psychometric Evidence. Res High Educ 60, 219–244 https://doi.org/10.1007/s11162-018-9510-6 Categories 10. Gestión Universitaria

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